We Are Hospice Care: Paula

In celebration of Hospice Care Week, we’re recognising the many faces of Hospice Care. Today Paula shares why she volunteers with us. 

“I decided to take some stuff we no longer needed along to the Martlets’ warehouse one day and whilst I was there I saw something about volunteering.

I started volunteering the very next day at the Day Centre. I used to go in the mini-bus to collect patients who weren’t able to get out on their own; some of them lived in high-rise flats and needed a lot of help. Often their visit to Martlets was the only time they ever saw anyone, which used to break my heart; they’d come to the hospice and be properly looked after and given a good meal. It was a role I really loved.

More recently I’ve been helping in the hospice café and I’m the ward ‘trolley dolly’ taking around much-needed cups of tea and coffee to the families and friends of patients. I’m also a volunteer community visitor, so I visit a patient in their own home once a week and am their listening ear. I guess it’s like a befriending service; it’s very worthwhile and I find it very satisfying.

I love meeting the staff and the doctors, they’re fantastic. Every time I visit I see the amazing things that everyone does at the hospice, from the housekeeping team to the directors; they all do their very very best to make peoples’ lives more comfortable.

I feel that, by being a volunteer, I can make a difference to someone else’s life. Often it’s just a smile or a kind word but that’s what it’s all about; they’ll always get a smile when they come to the Martlets’ café.”

Paula has volunteered for Martlets for nearly nine years and helps out across many different teams, we’d be lost without her. 

Follow our blog series on social media using the hashtag #WeAreHospiceCare.