Care in the hospice

We have been taking additional steps during the coronavirus pandemic to ensure we are able to protect our vulnerable patients and our staff.

As a result, some of our inpatient services and practices have had to change. We apologise for any inconvenience and thank you for your cooperation, understanding and continued support.

Is the IPU still providing care?


We are still providing the same expert care on our Hospice ward as we have always done. Patients with life-limiting illnesses, who are too unwell to be cared for at home, need us now more than ever.

Although the way we deliver our care has changed, you can still expect the highest standards. We have all the Personal Protective Equipment (PPE) we need to stay safe, and have ongoing deliveries to ensure this. We are adhering to all Public Health England and Government guidelines on safe practice. Our staff are doing all they can to maintain a sense of normality for patients despite the challenges.

Can I visit the hospice?


Due to the recent impact of the pandemic locally, visiting patients on the inpatient unit has changed.

As of 16 August 2021 visiting is currently restricted. If you are a relative or loved one of a patient who is staying on the inpatient unit at this time, please contact us via

If you have any general queries about visiting Martlets, please contact us via our online form.

Due to the pandemic, visiting patients on the inpatient unit (IPU) has changed. This guidance was last updated on Tuesday 3rd May 2022.

We have updated our visitor guidance to relax some of our previous restrictions. You can view the updated guidance below. Please note that this is subject to change in response to outbreak situations or local/national guidance.

  • Our visiting hours are between 9am and 8pm
  • Visitors no longer need to book and there is no longer a limit to the length of visit.
  • A maximum of 3 visitors will be able to visit at any one time per patient but there is no longer a limit on the number of visitors a day
  • All visitors will be required to comply with infection control procedures (e.g. handwashing & wearing of surgical mask)
  • Children under 16 years are allowed with an adult.
  • Pets can now visit but must remain on a lead at all times

Please do not visit if you are experiencing any of the following symptoms:

  • new continuous cough 
  • high temperature, fever or chills 
  • loss of, or change in, normal sense of taste or smell 
  • unexplained shortness of breath 
  • unexplained tiredness, lack of energy 
  • muscle aches or pains that are not due to exercise 
  • not wanting to eat or not feeling hungry 
  • headache that is unusual or longer lasting than usual 
  • sore throat, stuffy or runny nose 
  • diarrhoea, feeling sick or being sick 

We know that being apart from loved ones is a big concern when time is precious. Our clinical team are working hard to make sure that every patient can stay in touch with relatives and loved ones. We’ve introduced video calling technology, using phones and computers, to help everyone feel connected, if this is something we can support you with then please do discuss it with us.

Our café and hospice shop are still shut for the time being. Any queries should be made by phone on 01273 273400.


About our inpatient unit (IPU)

*Please note that during the coronavirus pandemic there may be some changes to the services mentioned below, to ensure the safety of our staff and patients is maintained.
At Martlets, we provide specialist care in a friendly, uplifting environment. As well as providing expert medical care, we also think about the things that are important to you personally. That could mean having your pet to visit you at the hospice or celebrating Christmas in July. Or simply hanging a poster of your favourite football team above your bed.

Our facilities

Martlets has 18 beds in total but during the pandemic this has been reduced to 12 beds. There are two shared rooms (each housing four beds) eight single rooms and two larger rooms. Currently, we are only allowing one patient in the ‘shared’ rooms to ensure we comply with social distancing measures. Every room has doors that open out onto our beautiful garden.

You’ll have a choice of delicious meals every day – cooked by our in-house chefs.

Our Sanctuary room, rehabilitation gym and pamper suite are off limits at the moment due to COVID restrictions.

Expert care and support

Martlets’ inpatient unit has a dedicated team of specialist doctors and nurses supported by health care assistants. Our physiotherapist and occupational therapist can help with your mobility. We also have a team of counsellors and social workers on hand if you need to talk. In addition, our volunteers are involved in everything from serving tea and arranging flowers to hairdressing and complementary therapies (though these services may be subject to change during COVID)..

Before your stay, a senior nurse on the ward will call you and go through what you need to bring. They’ll also be able to address any questions or concerns you may have. Some people choose to spend their final weeks with us. However, most patients can go home once we have their symptoms under control. Our Discharge Buddy service offers patients practical support once they return home.

Who can access Martlets

We provide expert care and support for those affected by life-limiting illnesses. From terminal cancer and chronic heart disease to neurological conditions such as Parkinson’s, Alzheimer’s and Motor Neurone Disease, we’re here to help.

Martlets offers care to people over the age of 18 who live in Brighton and Hove, the Deans or the Havens (see map). And our care is free, thanks to the support of our local community. (The majority of our funding is achieved through local fundraising).

Your GP, hospital consultant, palliative care team or district nurse can refer you to us.