Care in the hospice
We are taking additional steps during the coronavirus pandemic to ensure we are able to protect our vulnerable patients and our staff.
As a result, some of our inpatient services and practices may change. We apologise for any inconvenience and thank you for your cooperation, understanding and continued support.
For the latest information about Martlets’ services during the pandemic, please visit our coronavirus update page.
Is the IPU still providing care?
We are still providing the same expert care on our hospice ward as we have always done. Patients with life-limiting illnesses, who are too unwell to be cared for at home, need us now more than ever.
Although the way we deliver our care has changed, you can still expect the highest standards. We have all the Personal Protective Equipment (PPE) we need to stay safe, and have ongoing deliveries to ensure this. We are adhering to all Public Health England and Government guidelines on safe practice. Our staff are doing all they can to maintain a sense of normality for patients despite the challenges.
Can I visit the hospice?
Visiting is currently restricted to patients who are very near end-of-life. Only two or three nominated people may visit for a short period of time and only one of those may visit on any given day. A nurse will assess their patient and keep in contact with the nominated person to discuss visiting arrangements. Visitors will be asked to wear PPE, which will be given to them when they arrive.
We know that being apart from loved ones is a big concern when time is precious, and we thank you for your understanding. This decision was not made lightly, and we are reviewing the situation on a daily basis. Our nurses are working hard to make sure that every patient can stay in touch with relatives and loved ones. They’ve been using video calling technology on phones and computers to help everyone feel connected.
Our café and hospice shop remain shut for the time being and our main entrance is closed. The entrance to the IPU reception remains open ,but should only be used by Martlets’ staff carrying out essential business. Any queries should be made by phone on 01273 273400.
About our inpatient unit (IPU)
Martlets has 18 beds in total. There are two shared rooms (each housing four beds), eight single rooms and two larger rooms. A loved one can stay overnight with you in a larger room if you wish. Every room has doors that open out onto our beautiful garden. There are quiet areas and lounges where you can relax with a book or chat with friends and family. We make every effort to ensure the people you love feel at home too. There are very few restrictions on visiting hours – day or night.
You’ll have a choice of delicious meals every day – cooked by our in-house chefs. You can also visit our rehabilitation gym and a multi-faith sanctuary. Plus, there’s a jacuzzi bath and a pamper suite onsite where you can have your hair done or enjoy a complementary therapy session.
Expert care and support
Martlets’ inpatient unit has a dedicated team of specialist doctors and nurses supported by health care assistants. Our physiotherapist and occupational therapist can help with your mobility. We also have a team of counsellors and social workers on hand if you need to talk. In addition, our volunteers are involved in everything from serving tea and arranging flowers to hairdressing and complementary therapies.
Before your stay, a senior nurse on the ward will call you and go through what you need to bring. They’ll also be able to address any questions or concerns you may have. Some people choose to spend their final weeks with us. However, most patients can go home once we have their symptoms under control. Our Discharge Buddy service offers patients practical support once they return home.
Who can access Martlets
We provide expert care and support for those affected by life-limiting illnesses. From terminal cancer and chronic heart disease to neurological conditions such as Parkinson’s, Alzheimer’s and Motor Neurone Disease, we’re here to help.
Martlets offers care to people over the age of 18 who live in Brighton and Hove, the Deans or the Havens (see map). And our care is free, thanks to the support of our local community. (The majority of our funding is achieved through local fundraising).
Your GP, hospital consultant, palliative care team or district nurse can refer you to us.