Legal information about our lottery

Martlets Hospice Lottery, Unit 5 Sussex House Business Park, 270 Old Shoreham Road, Hove BN3 7DX is licensed by the Gambling Commission under Section 99 of the Gambling Act 2005.

Registration number: LOT 150/2027/2
Operating Licence number: 000-004745-N-308083-008
Ancillary Remote Operating: Licence number 000-004745-A-313729-005

Gambling Commission website

Lottery promoter: Ms I Glackin
Lottery manager: Ms S. Green
Lottery administrative assistant: Mrs C. Eglington
Email: lottery@martlets.org.uk
Tel: 01273 747455
Direct Debit Service User Number (SUN): 445160
The name of Sterling Management Centre Ltd or SMC may appear on your bank statement next to the Direct Debit payments, as they are the collection agents used by Martlets lottery.

Martlets Hospice Wayfield Avenue, Hove BN3 7LW is a registered charity.
Registered Charity number: 802145

Martlets Lottery Our Standards at Work - COVID-19

If you have a temperature, are ill, or clinically extremely vulnerable, we do not expect you to engage and sign up to our lottery at the door.

We value your health and safety first and foremost and have strict guidelines to maintain social distancing, using appropriate PPE (Personal Protective Equipment) and ensure infection control standards are in place and followed at all times, in regard to our work, travel, office and home environments.

Our lottery representatives only work if they are fit and healthy. When going to people's homes they wear a transparent face shield, sanitise their hands before arriving at each property and maintain social distancing, as per government guidance.

Martlets fundraising has been financially impacted by the COVID-19 crisis so, we are trying to recruit as many new lottery players as possible. Please help keep Martlets caring by joining our lottery.

You can join our lottery via this website .

Please keep safe and well. Thank you for your support.

Our canvassers

This page details all of the canvassers currently working on behalf of Martlets Lottery. If you have any questions about our canvassers please contact our Lottery Manager Sheila Green on 01273 747455  or via email: lottery@martlets.org.uk.

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Damon Knight

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Sophie Williams

Layla Pearce

Layla Pearce

Nicola Jones

Nicola Jones

Want to canvass for Martlets Lottery?

If you are interested in becoming a Martlets Lottery canvasser, please contact our lottery manager Sheila on lottery@martlets.org.uk or phone 01273 747455.


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Martlets Lottery Terms and Conditions


By playing our lottery, you, the lottery member agrees to be bound by these terms and conditions.

Players MUST be 18 years of age or older and live in England, Scotland or Wales.

When you join our lottery you will be asked to provide your year of birth and to sign to confirm you are 18 years old or over, as we are required by law to ensure all lottery players are at least 18 years of age.

The cost of playing our lottery is just £2 per week, per entry (lottery number). You can have as many entries as you like, each one costing £2. We reserve the right to contact you by phone or letter if you have more than 10 lottery numbers, to confirm that you understand the costs involved and definitely wish to have that many lottery numbers.

The cost for each lottery number is:

  • If you wish to pay calendar monthly £8.68 (Direct Debit only)
  • If you wish to pay every 13 weeks (quarterly) £26 (Direct Debit/Cheque)
  • If you wish to pay every 26 weeks (half yearly) £52 (Direct Debit/Cheque)
  • If you wish to pay every 52 weeks (yearly) £104 (Direct Debit/Cheque)

Please note:

To reduce bank and card charges and administrative costs, we can only offer the facility to pay monthly, if you pay for your lottery number or numbers by Direct Debit.

Payment of the £2 to pay for your lottery number to be entered into the draw does not guarantee that you will win any of the prizes offered.

When you start to play our lottery you will be given a unique 6 digit number for each of your entries, which you keep for as long as you play the lottery. You will receive written notification of your lottery number or numbers within three weeks of joining. Every one of the lottery numbers is chosen at random by a computer so, no other Martlets lottery player will have the same number or numbers. This means you will not have to share any prize you win.

The draw is made every Friday by a third party independent lottery managing agency, licensed by the Gambling Commission. To conduct the draw they use a certified Random Number Generator. This means the draw is always conducted in a fair and honest manner.

The prizes guaranteed to be paid out every week are: TOP PRIZE £1,500, 2nd Prize £250, 3rd Prize £100, 4th Prize £50 and 40 x £10 prizes. All the prizes must be won each week, there are no rollovers. From time to time an additional prize or prizes may be offered.

You do not need to claim any prize you win, as a cheque is sent to all our winners within a few days of the draw unless you have requested your winnings to be automatically donated back to Martlets.

A member may request at any time to change their lottery number or numbers. This can be done by email, letter or phone. You may be asked to provide proof of identity before the numbers are changed.

If you wish to check the winning numbers, they are displayed on the Lottery Results page of this website, at the Hospice, Martlets shops and Martlets furniture showroom.

A lottery number may only be entered into the draw if Martlets lottery has received full payment for the number in cash or cleared funds. If there are insufficient funds to enable a lottery number to be entered into the draw, that number will also not be eligible to win any prize offered.

Once you have paid your money for a draw or draws, it cannot be refunded. Payment for draws that have already taken place cannot be accepted.

Your chances of winning one of the lottery prizes can be calculated by dividing the number of lottery numbers in the draw that week by the number of prizes offered (usually 44). To find out how many lottery numbers are in the draw, check the Lottery Results page of the Martlets Hospice website www.martlets.org.uk on Saturday. In the year ending March 2020 the average number of lottery numbers in the weekly draw was 6,972. This means that players had, on average, a 1 in 6,972 chance of winning the Top Prize and a 1 in 159 chance of winning any one of the 44 prizes offered each week.

You may cancel your lottery number or numbers at any time. You may be asked to provide proof of identity before the number is cancelled. A cancelled number will continue in the weekly draw until any credit remaining on the number has been used up, after which the lottery number will no longer be entered in the draw.

A lottery number may be transferred to another person's name only on the written instructions of the present lottery number holder.

We ask you to confirm whether or not you wish to receive contact from Martlets and your preferred method(s) of contact.

We also ask you to confirm whether or not you wish to donate back to Martlets any or all prizes won by your lottery number or numbers.

Privacy Statement: We will not sell or give your contact details to any organisation for their own purposes unless request to by law. We'll reach out to you every three years to make sure you are still happy to hear from us in the way you have requested. To view our full privacy policy go to www.martlets.org.uk/privacy-statement Our promise to you: We will keep your details safe, and we will only allow your information to be used by suppliers working on our behalf.

Any information given by lottery members will be stored on computer systems, which are registered in accordance with the Data Protection Act.

Hard copy records are retained securely for seven (7) years from the last date the lottery member’s number is entered into the weekly draw. The hard copy files are then destroyed by a company authorised to transport and dispose of confidential waste.

It is the responsibility of the lottery member to provide Martlets lottery with accurate and up to date contact details throughout the time they are a member of the lottery.

You may at any time request details of payments and winnings on any of your own lottery numbers. Proof of identity will be required before information is given out.

Lottery members may be contacted to ask them to participate in lottery fundraising promotions unless they have indicated they do not wish to be contacted for this purpose.

Martlets lottery has a separate bank account from Martlets and Martlets Trading Company. If the lottery ceases to run for any reason, any money that has been paid to the lottery by a member for the purposes of playing our lottery, that has not been used to pay for a draw or draws that have already taken place, will be refunded to the member.

If a prize is won by a deceased Martlets Lottery member’s lottery number, the prize will be treated as an asset of the deceased member’s estate and the cheque made payable to the Executor of the Will of the member or if a solicitor is dealing with the estate, the name of the solicitors practice.  If the members estate has already been settled, the prize cheque will be made out to whom so ever is entitled to receive the money under the terms of the deceased member’s will or under the rules of intestacy if, they are able to provide legal documentation to Martlets Lottery to prove their entitlement and photo identification to prove their identity within six months of the prize being won.  After that period has elapsed, ithere is no entitlement or entitlement and/or identity cannot be proved, or no one has come forward to claim entitlement, the prize amount will be donated to Martlets.

Martlets and Martlets lottery cannot be held responsible for any errors, omissions, delays, loss or damage as a result of any failures or delays caused by persons, businesses, technical problems or events that are not within the control of the lottery.

Any complaints should be made in accordance with the Lottery Complaints Procedure.

Martlets Lottery may use the services of IBAS (The Independent Betting Adjudication Service) in relation to any complaint made.

Martlets lottery has the right to amend any of these rules at any time. Any changes will be published.

These rules are mandatory and Martlets lottery may disqualify any lottery member from playing the lottery if there are reasonable grounds to believe they have breached any of the rules.

Any dispute regarding these rules will be dealt with by Martlets and their decision is final. Once the decision is made, no appeal either verbal or in writing will be considered.

Martlets, Martlets Lottery and any agents and contractors used by them to provide the lottery, its procedures, equipment and technical support are not liable for any negligence, loss or suffering, including the loss of the opportunity to enter the lottery and / or the chance to win any of the prizes offered, directly or indirectly related to the lottery members  participation in Martlets lottery.

After costs and prizes are paid, all profits from our lottery go directly to Martlets to help provide care for terminally ill people and support for their loved ones. Last year this averaged 61p (61%) in every £1 contributed by Martlets Lottery players. The remaining 39p (39%) in each £1 goes to pay for the prizes, Gambling Commission license fees, VAT and the costs of running and promoting the lottery.

How you can pay for our lottery

By Direct Debit

You can pay by Direct Debit for as little as £8.68 every calendar month (the equivalent of £2 per week) but you can pay quarterly (£26), half-yearly (£52) or yearly (£104) if you wish.

Please note: Payments will continue to be taken under the Direct Debit mandate until you confirm to the Martlets lottery in writing that you wish them to stop.

By Cheque

The minimum payment by cheque is £26 every 13 weeks. For ease of payment you may wish to pay half yearly (£52) or yearly (£104). Cheques should be made payable to The Martlets Hospice Ltd Lottery.

Please note: You will automatically be sent a reminder by post when the credit on your lottery number or numbers has reduced to four (4) weeks.

The Direct Debit Guarantee  

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.

If there are any changes to the amount, date or frequency of your Direct Debit the Martlets Lottery will notify you 10 working days in advance of your account being debited or as otherwise agreed.

If you request the Martlets Lottery to collect a payment, confirmation of the amount and date will be given to you at the time of the request.

If an error is made in the payment of your Direct Debit by the Martlets Lottery or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.

If you receive a refund you are not entitled to, you must pay it back when the Martlets Lottery asks you to.

You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required.

Please also notify Martlets Lottery.

The name of Sterling Management Centre Ltd or SMC may appear on your bank statement next to the Direct Debit payments, as they are the collection agents used by Martlets lottery.


Responsible Gambling

Martlets  is committed to using its lottery responsibly and to encourage responsible gambling and access to support if needed. Martlets  lottery is a member of the Hospice Lotteries Association who make a financial contribution each year on behalf of the members to the Gambleaware who are an independent trust funded by the gambling industry to research and limit problem gambling.

If you believe you have a gambling problem, the following are organisations who will be able to give you help and advice:

If you feel you have a problem with gambling and would like your details to be placed on a list to prevent you from playing the Martlets  lottery, send an email to lottery@martlets.org.uk or telephone 01273 747455and you will be sent instructions and a registration form.

The terms and conditions for playing our lottery may be read on the Martlets Lottery Terms and Conditions section on this website.

Full details of Martlets Lottery complaints procedure may be downloaded from this website.

Gamble Safely

Playing our lottery is a way to support a worthwhile local charity and gives our members the chance to win one of 44 cash prizes offered every week. In common with all society lotteries, it represents a very small risk of encouraging people under 18 years of age to participate in gambling or to persuade people to gamble to excess. However, it is a form of gambling and Martlets lottery takes their responsibilities to their players seriously, therefore, here are some tips to help you gamble safely:

  • Don’t think of gambling as a way to make money – winning is not assured, so it is not an income
  • Only gamble with money that you can afford to lose – don’t use money set aside to pay bills, rent or mortgage, or for things like food, prescription medication, travelling costs, tuition fees etc.
  • Don’t borrow money to gamble
  • Set a money limit and stick to it
  • Set a time limit and stick to it
  • Never chase losses - if you lose money, never try to get it back by going over your limit
  • Don’t gamble when you are depressed, upset, angry, feeling unwell or under the influence of drugs or alcohol
  • Balance gambling with other activities – family, work, home, sleep, socialising, sport, hobbies, education etc.