Donate to our shops

The next time you are having a clear out or re-vamping your home please think of us. We'd really appreciate it if you dropped off your donations to us when we are able to re-open

As of Saturday 26 December, our shops will be closed and we are unable to accept donations. We will be reviewing this status regularly so please check back again soon.

When our shops re-open, we will only accept the following quality items:

Clothing and accessories
Small items of furniture (able to be handled by a single individual)
Vinyl records
Bric-a-brac and homeware
Working electrical items with all relevant accessories.
Paperback books (no hardback, children's or reference books)
Games, puzzles and toys

You can also donate your old mobile phones, stamps, medals, and coins to us for recycling, as well as broken jewellery and any gold or silver items.

Please bring your donations in a bag you're happy to leave with us - as we need to quarantine items in them.

We are offering a limited furniture collection service whilst following strict COVID-19 guidelines from reduced postcodes across the county, please call 01273 721188 for further information. Please be aware that we are not accepting large pieces of furniture at any of our shops

Sadly, due to COVID-19 measures, we cannot accept any other items.

We are not accepting the following items:

Sadly, in addition to the items listed in the drop downs below, we are also currently unable to accept:

Hardback, children's or reference books
DVDs
CDs

If you're not sure whether we can sell your donations, please take a look at the list of items we cannot sell below.

Upholstered furniture without fire label – examples of labels at the end of this list (items manufactured before 1958 do not require a fire label unless they have been re-upholstered)
Flat-packed items
Damaged items
Large wall units/display cabinets
Hospital beds
Fitted kitchen units
Pianos or large electric organs
Filing cabinets without keys
Beds, bed frames and mattresses

Personal appliances, such as shavers, foot spas etc. (unless in mint condition, sealed box)
Medication including vitamins
Perishable goods, food and drink
Hoists or toilet aids
Prescription spectacles
Cleaning agents, solvents, adhesives
Items made from ivory
Real fur or fur-trimmed items
Petrol or diesel-fueled garden tools including lawn mowers, strimmers etc.
Magazines or encyclopedias
Tins of paint

How to donate your items

You can drop off donations at any of our shops but only during shop opening hours – please do not leave them in the shop doorways.

We do offer a free collection service for donations of furniture - and if you have any home accessories, bags of clothing or small electrical items we can collect these items too.

If you have furniture or larger items you’d like to donate, we’re happy to collect free of charge. Simply complete the form below.

Arrange a furniture collection

More information about donating

Resell, recycle, upcycle

Your donated items can be resold in our charity shops.

We are only able to accept donated items which are in a clean and re-saleable condition. We do not wish to cause disappointment or difficulties for you should we be unable to accept your donation so please read the below.

If you have a collection booked our experienced team will assess your item(s) at the time of collection. We recommend you avoid making any related arrangements (e.g. for delivery of replacement items) before your collection has taken place.

If you have any questions regarding items we can’t accept please call our Trading Team on: 01273 721188

Gift Aid on donated goods

Gift Aid is a scheme enabling Martlets to reclaim tax on a donation made by a UK taxpayer. This means that, if you pay UK tax and agree to Martlets claiming Gift Aid on your donation, the Government will give us 25p on top of every £1 you give to us and it does not cost you a penny.