Volunteers’ Week, 1–7 June, is a national celebration of the millions of people who give their time and skills to support causes close to their hearts. Throughout the week, we’ll be sharing comments, photos and video clips from our volunteers at Southern Hospice Group via our social media.

How we talk about death and dying is key to promoting understanding and helping people feel more comfortable with the topic. At Southern Hospice Group, we’re updating our guidance on this for all colleagues. We asked Jane Whitehurst, our medical director, why clarity and consistency are important around this sensitive subject.

Following a period of consultation with colleagues, we have made the very difficult decision to make changes to some of our services. We understand this news will cause concern, and we are writing directly to the patients and families affected to ensure they continue to receive the care and support they need. These changes will allow us to focus on ...